How Wisp Works
The First Step to Telehealth
Take 2 minutes to share some basic health info, just like a normal visit to the doctor...but less awkward. All your information is encrypted in our HIPAA compliant system.
- Prior health history
- Current symptoms
Protecting Your Privacy
At wisp, we believe your healthcare choices should remain private. Verifying your identity with photo identification ensures your medical records belong to you and you alone.
- A state or federally issued ID is required to complete registration
Whether you are experiencing symptoms for the first time, or have a pretty good idea of what is going on already, we think you should have access to fast, hassle-free care. Our U.S. licensed physicians will review your file and prescribe personalized treatment within 24 hours.
- Wisp has certified physicians in all 50 US states
- Certain states may require a followup call or secure chat online to complete your care
Get Meds When You Need Them
Wisp makes getting prescription meds easy with two convenient options.
- Schedule and pick up at a local pharmacy in as little as 2 hours
- Or get FREE delivery to your door. Meds are (discreetly) packaged in containers without pharmacy labeling
24/7 Medical Access
Ask the doctor any primary care medical question, or refill a non-wisp prescritpion when you are a subscribing patient.
- Medical questions answered
- Refill non-wisp prescription medication
+ How Much Do Prescriptions Cost?
Our services and pricing are based on a subscription model and vary based on the needs of each patient. Primary care access, included with subscription, is priced to provide access for anyone who needs access to a doctor regardless of insurance. If you have insurance, depending on your plan, it may be possible to bill insurance specifically for your meds. Find med-specific pricing at https://www.hellowisp.com/pricing.
+ Why Do I Need To Show ID?
Wisp is working to make healthcare easier and more accessible to all humans. Our website is a HIPAA compliant online portal, where you can talk to a doctor and seek treatment for a range of issues, including primary care and sexual health, without having to go to a doctor's office. For added patient protection, i.e. to ensure you are who you say you are, we require verified identification prior to beginning treatment. If you don't have an account with us, sign up at hellowwisp.com—you're identity and medical records will stay private. Always.
+ How Do I Talk To Customer Service?
Please email email@example.com for the fastest resolution. Once we have your details verified in our HIPAA compliant portal, we can go ahead and get your account set up so you can adjust your meds or speak to a doctor immediately.