Question 1

Consult Details

Accepted Answer

Certain treatment may require in-person evaluations to complete. All prescriptions are for pharmacy pickup only. Conditions not included in Wispcare unlimited: genital herpes, cold sore, UTI, yeast infection, bacterial vaginosis, birth control, emergency contraception. For these services click here. STI Consultation Trichomoniasis Chlamydia Gonorrhea Ureaplasma M. Hominis Premenstrual Syndrome (PMS) Hormonal Acne Fatigue Weight gain Reproductive Health Genital inflammation or irritation Frequent or painful urination Delayed menstruation Sexual Wellness Pain & dryness (Dyspareunia)

Question 2

Who is this for?

Accepted Answer

Want to talk to a licensed medical provider without the waiting room? Then the Sexual Health Consult is for you. Staying home when you're sick is the most important thing you can do. But with other sensitive conditions, it's nice to get the treatment you need without leaving the house too. Wisp provides online consultation services that allow you to get online treatment from a US licensed and board-certified medical provider. We treat any condition that meets the safety requirement for telemedicine. If you have an existing prescription and are unable to see your in-person primary care doctor, our experts may provide common prescriptions (not controlled substances).

Question 3

How does STI consultation work?

Accepted Answer

Online STI Consultation allows you to speak with a licensed medical provider about your symptoms and avoid costly Urgent Care bills to request lab testing. Once you begin a consultation, our providers will order your lab test to screen for STIs and, if safe and appropriate, prescribe treatment to relieve STI symptoms.

Question 4

Will your providers help me if I don’t have any symptoms?

Accepted Answer

Yes. We’re here to help everyone.

Question 5

Do I need insurance?

Accepted Answer

Nope! Our pricing is set to ensure access to medical care for everyone, regardless of insurance. Medical consultation and primary care access are included in the price. Medication may be an additional cost at the pharmacy but can be billed to insurance if you have it. STI lab testing has an additional cost that varies by provider and may be covered with insurance.

Question 6

What symptoms can I treat with a Sexual Health Consult?

Accepted Answer

You can privately message your medical provider about any new symptoms you're experiencing. Wisp's medical team will treat all conditions that meet the safety requirements for telemedicine. As a rule of thumb, the CDC recommends seeking in-person medical attention immediately if you’re having difficulty breathing or shortness of breath, persistent pain or pressure in your chest, new confusion, and have bluish lips or face. In an emergency, always call 911.

Question 7

How do I know Wisp is legit?

Accepted Answer

Yes! You can see our LegitScript certification at the bottom of our site (a 3rd party accreditation service that Google uses and requires in order to advertise prescription drugs). All of our providers and partner pharmacies are U.S. licensed & Board Certified (they can only dispense medication from certified manufacturers), we store all of your data in a HIPAA compliant manner, and our payment processing is PCI compliant.

Question 8

What information do I need to provide after placing my order?

Accepted Answer

Patients need to provide the following so our providers can verify that treatments will be safe and effective: A current/ valid form of ID Height and weight A list of current medications A list of any drug allergies A list of current diagnoses or conditions for taking prescriptive medications For hormonal treatments, patients may need to provide: Blood pressure readings taken within the last year (required for combination birth control pills) The date of your last menstrual period Disclaimer: Additional lab and/or diagnostics (like photos) may be required based on treatment request

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