Woman's hand reaching for non-hormonal vaginal moisturizer with colorful abstract shapes on a pink and green background

Non-Hormonal Vaginal Moisturizer

Treatment Guide


You’ve stated that you wish to take Non-Hormonal Vaginal Moisturizer for the treatment of vaginal dryness. This medication should be used every 3 days for best results, but can be used more or less frequently depending on the severity of your dryness. This medication is safe to be used daily. To use this treatment you will insert 1 gram vaginally 3 times a week. Wash the applicator with warm water for 20 seconds before reusing. This will improve vaginal dryness and lubrication which can improve painful intercourse. Make sure to stop using this product 4 days before your scheduled pap smear so it won’t affect your results. We recommend spot testing this on the skin to ensure no reaction occurs prior to using intravaginally. This treatment is not safe for latex condoms, but can be used with non-latex condoms.


This medicine will be available for refills on an as needed basis or through an annual subscription—providing a 90 day supply at a time.

If your symptoms aren’t improving or if you develop new or worsening symptoms you should stop using this product and see a doctor in-person and message us immediately.


This medicine may cause an allergic reaction if you are allergic to similar medicines or components. If you are allergic to any of the following, please stop taking the medicine and message your wisp doctor, or seek an in-person:

  • Hypersensitivity to Hyaluronate or any component of the formulation
  • Hypersensitivity to Aloe Vera and other plants in the Lily family
  • Allergies to Vitamin A or E


We have evaluated your health history and the specific health information you provided us, however if anything changes and you develop or discover that one of these conditions applies to you please stop taking this medicine and call or message us immediately:

  • Open or broken skin in the vaginal area
  • Active vaginal irritation
  • Active vaginal infection- yeast, BV, etc.
  • Pregnancy

Pregnancy and Breastfeeding

This treatment is safe to be used in breastfeeding individuals. Breastfeeding individuals may benefit from intravaginal moisturizers due to the lowered estrogen state that impacts the vaginal tissues and can lead to vaginal dryness. Pregnant individuals shouldn’t ingest aloe vera as it contains anthraquinones that may stimulate the uterus and initiate premature labor or possibly cause miscarriage. While systemic absorption is likely minimal, we don’t recommend this product be used by pregnant patients.

Medicines, Supplements, and Foods

We have evaluated your health history and the specific health information you provided us, however if anything changes and you start new medicines, supplements, or skincare treatments not previously reported, call or message us before you take the medicine.

Emergency Side Effects

This medicine can cause dangerous and potentially life-threatening side effects. If any of the emergency side effects listed in the manufacturer’s pamphlet or those below happen to you please stop taking the medicine and call 911 or seek immediate medical help in person. This list is not all inclusive.

  • Signs of an allergic reaction, like rash, hives, itching, red, swollen, blistered, or peeling skin with or without fever, wheezing, tightness in the chest or throat, trouble breathing, swallowing, or talking, unusual hoarseness, or swelling of the mouth, face, lips, tongue, or throat.
  • Signs of skin infection like oozing, heat, swelling, redness, or pain
  • Bleeding that is not normal from the affected tissues
  • Fever

Other Side Effects

This medicine can also cause other side effects including (list is not all inclusive):

  • Vaginitis—BV or yeast
  • UTI
  • Painful Urination
  • Vaginal Burning or irritation
  • Change in Vaginal Discharge


Accurate Information

We have evaluated the specific health information you provided and are making our recommendations based on it. If you forgot to provide or incorrectly provided that information we may misdiagnose or fail to diagnose conditions that you may have which could affect our recommendation for treatment. If you need to clarify or update any information about your health you can message or call us anytime.

Treatment Failure

This treatment is not guaranteed to be effective. It may not work or may only partially resolve the condition for which you are seeking treatment. If the treatment is not working, or if you are experiencing new or worsening symptoms, give us a call or message us anytime. If it is an emergency, call 911 or seek immediate medical help in person. You may need to seek alternative treatment such as those listed below or in the follow up plan.

Misdiagnosis or Delayed Diagnosis

Through telehealth, there is also a risk that we misdiagnose or fail to diagnose conditions that you may have which could affect our recommendation for treatment. This risk exists with a doctor in person as well but they may have additional resources to aid their evaluation. We use evidence-based practice and guidelines as well as clinical decision-making to minimize these risks.

Accepting or Declining Our Recommendation

We have based our recommendation on your specific case and medical guidelines, but there may be alternative treatments or strategies that may be helpful to you. Some may be more or less effective than what we provide. Some treatments may require an in-person exam or procedure which we can’t provide. Message us or talk to your doctor in person to discuss alternative treatments.

Share with Your In-Person Healthcare Team

You can access your records anytime. We strongly recommend that you update your in-person doctor, pharmacist, and the rest of your healthcare team to let them know about any new medicines you are taking or other changes in your health.

You can also ask us questions anytime and we are happy to help you share any information about your health with your in-person healthcare team.